All my streaming apps have disapeared from the menu, i have tried everything tot get them back, factory reset, hard reset, refresh internet content and nothing works. Other than Sony's Android TV (released in 2013 and 2014) If the issue persists, it may be resolved by initializing the Internet Browser app using the following procedure. I am new here, not sure where to post this or the ettiquette here. Select Google Play Store. Press and hold the Power button on the remote control for about five seconds. Select Apps in the TV category. Select My Apps. Select Clear data, and then OK. If the issue still occurs, perform a power reset on the TV. Set Running app or system app. There is still basic advice you can follow though. Press the HOME button on the remote control. This week, I have bought a Sony KDL-32WD754BU TV for use in a bedroom. Press the HOME button on the remote control. The Sky Box uses HDMI 2. Sorry if I get it wrong. ; Wait for the TV to automatically turn back on after about a minute. The following steps are intended to help fix a variety of issues with applications, including an app not loading, not playing content, or acting irregularly. Under the TV category, select Apps. ; The Power off message will show up on the screen and the TV will turn off. All affected devices are listed below. Select Clear data then OK. Checking for software updates for the TV is a good place to start. It is hooked up to a Sky Box and a Sony SRS-ZR5 speaker which I have had for some time. IMPORTANT: This article applies only to specific products and/or operating systems. Check to make sure your television is connected to the network and getting a download speed. BBC iPlayer closed on some older Sony TVs on Monday 17 February 2020. Use our handy guide to find the settings and features you need. Open YouTube from the Home screen. An app is not working on my TV Samsung Smart TVs are loaded with many popular apps like Netflix, YouTube, Xfinity, Amazon, and HBO Max. Select YouTube. ... like the app crashing while using BBC iPlayer. If you have an app that is freezing, not … 1. We've reached out to Panasonic to get guidance on what steps to take when apps stop working and we'll update this guide when we hear back. The speaker uses the HDMI 1 (ARC) socket in the TV and is ARC compatible. By Brian Westover 11 September 2020 We walk you through the menus and features of Sony's 2018 Android TVs. Choose the application with problems. TV is not working properly after an Android update My Android TV continuously restarts after a firmware update Software Update Doesn't Complete Using the TV Menu Select Clear cache, and then OK. Select Force stop. 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